INTRO: 47 IS KILLING! In a 2017 study two scholars, Carl Benedikt Frey and Michael A. Osborne from Oxford University, suggest 47 percent of USA jobs could […]
EMOTIONAL INTELLIGENCE IN HOTELS — AND BEYOND. Hospitality Thought leader Erich Steinbock Knows: The World needs Emotional Intelligence Who Are you? Officially retired since 2014 but don’t believe it. […]