May 26, 2021LANGUISHING: A NAME FOR THE BLAH YOU FEEL IN 2021During this past year, whenever someone checks up on me asking me how I’ve been doing, I reply with a simple ‘I’m fine’ and move on […]
February 24, 2021INTERVIEW ERICH STEINBOCKEMOTIONAL INTELLIGENCE IN HOTELS — AND BEYOND. Hospitality Thought leader Erich Steinbock Knows: The World needs Emotional Intelligence Who Are you? Officially retired since 2014 but don’t believe it. […]