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  • 001 Touch Points
  • F&B

Welcome Drinks & Hot Towels

  • September 30, 2024
  • انس الصاعدي

greet guests with a refreshing beverage and warm towels to help them unwind.

The “Welcome Drink & Hot Towels” idea stands out for its personal touch and sensory appeal, which instantly creates a feeling of comfort and luxury for guests as soon as they arrive.

WHY IT´S COOL

First Impressions Matter: It sets a positive tone right from the start, making guests feel valued and pampered.

Immediate Relaxation: After traveling, guests often feel tired or stressed. The refreshing drink and warm towel offer an instant sense of relaxation and revitalization, helping them unwind and feel at ease.

Cultural Flair: Hotels can personalize this experience by offering local beverages or unique scents in the towels, giving guests a taste of the region’s culture and a more immersive experience.

Unexpected Gesture: Many guests don’t expect such thoughtful gestures upon arrival, so it creates a pleasant surprise and memorable start to their stay.

Elevates Perception of Service: This small act demonstrates attention to detail and enhances the perception of the hotel’s hospitality and commitment to guest satisfaction

WHY IT HAS FUTURE GROWTH POTENTIAL?

The “Welcome Drink & Hot Towels” concept has future growth potential because it aligns with the increasing demand for personalized and wellness-focused guest experiences. As travelers seek more memorable and thoughtful interactions, hotels can differentiate themselves by enhancing this simple touchpoint with local flavors, seasonal offerings, and wellness elements, which will drive customer loyalty and positive reviews.

Related Topics
  • #HotelLife
  • #refreshing
  • #welcome
  • beverage
  • hospitality
  • Luxury
  • Touch Points
  • Touchpoint
انس الصاعدي

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Summarized Cool Average Rating:

Average User Rating:
2.8
8votes
5
11%
4
22%
3
22%
2
11%
1
0%
0
33%
    Showing 3 reviews
  1. Anabel Castillo Morla October 1, 2024, 07:29

    Hi Batool,
    I’ve had the fortune to live this experience a couple of times, and it is definitely memorable!
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    1. Anabel Castillo Morla October 1, 2024, 07:38

      …
      I still remember the mint drink and hot towel they gave me upon arrival at an all-inclusive hotel, which was perfect after a six-hour drive. I agree with your argument for future growth because giving a guest a drink, especially if it’s unique from the location, shows them what represents the country they are staying in, along with hotel towels that lead to immediate relaxation. This touch point can make the experience very different from other hotels. You did a great job by making it concise and exciting. I wish you would have used bold words to make some terms stand out.
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  2. Science of the Time October 1, 2024, 07:40

    Hi Batool. Thanks for your first try. You point at a broadly used and well-appreciated practice in the better hotels. But it is not a Cool Seeds. There is no ‘wow’ in it. so many people know this – and of course it is a good idea – but not original or fresh anymore. And that what we are Cool hunting for. I advise you to come up with a better example. We”ll meet in class. Carl
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    1. Batool Alawi S Alsafwani October 1, 2024, 09:48

      Dear prof, I think there is a misunderstanding, this is not my idea
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  3. Science of the Time October 1, 2024, 07:40

    Sorry, misspelled your name. Won’t happen again!
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  4. Beatriz Santos Moreira October 1, 2024, 09:11

    How cool is this "Seed"?

    Does it have future growth potential?

    Hi Batool, I think this is a good idea and that is why it is present in many hotels! The only thing that I must point is the fact that is not as creative since you can see it in quite some places nowadays.
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  5. samaher hamed October 1, 2024, 09:17

    How cool is this "Seed"?

    Does it have future growth potential?

    👍🏻👍🏻
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  6. Felipe Ignacio Ib��ez Fern�ndez de la Reguera October 1, 2024, 09:28

    How cool is this "Seed"?

    Does it have future growth potential?

    Good idea, I would really like to be welcome with that service.
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  7. Álvaro de las Heras Salado October 1, 2024, 09:39

    How cool is this "Seed"?

    Does it have future growth potential?

    I like your vlog idea. The ‘Welcome Drink & Hot Towels’ concept is very attractive and can make it a memorable guest experience.
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  8. Batool Alawi S Alsafwani October 1, 2024, 09:51

    How cool is this "Seed"?

    Does it have future growth potential?

    Hi Anas,
    It’s a good idea, you can add a special touch to it, for example, by making the scent from the culture of the land itself.
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  9. Francisco Javier B�rquez Paredes October 1, 2024, 12:46

    How cool is this "Seed"?

    Does it have future growth potential?

    I like the idea of something different when you arrive to your room. Good job.
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  10. Alwaleed Mohammed I Alhussain October 1, 2024, 13:13

    Nice Idea, well done
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