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  • 004 Gen Z and YM
  • Hospitality

The Mirror that heals. Emotional rituals in Hospitality.

  • September 26, 2025
  • Lucia Trelis Samper

WHAT IT IS?

The Mirror Ritual is no ordinary mirror. It’s an interactive installation created at Monash University (Australia) in 2020 that combines AI and machine learning to read your facial expressions and generate, in real time, a personalized poem that reflects your emotional state.

It’s not about diagnosing, but about creating a poetic ritual: the machine interprets, you reinterpret, and together you build an emotional mirror.

WHY IT´S COOL?

Because it transforms something as intimate and fragile as an emotion into shareable art. Gen Z and Millennials, accustomed to Instagram and TikTok filters, find a different filter here: their own inner self.

Focusing on what these generations embrace today, it’s a concept:

  • Instagrammable & TikTok famous → The experience of “looking at yourself and seeing your emotion transformed into a visual poem” is guaranteed viral content.
  • It could be “Shiftwear” → Just as some shoes change design, this mirror changes every time you change: no two reflections are the same.
  • Give me purpose → In the midst of the loneliness epidemic, where Gen Z reports feeling “alone together,” this mirror doesn’t judge: it recognizes you. It’s a ritual of emotional validation in times of empty hyperconnectivity.

WHY IT HAS FUTURE GROWTH POTENTIAL?

The hospitality of the future won’t just be comfortable beds or signature cocktails, but spaces that also nurture the emotional. The Mirror Ritual, an interactive mirror that transforms your emotions into poetry, has the potential to be integrated into hotels and hostels as an Emotional Check-In Mirror, into spas with personalized rituals, or even into cafes and airports as moments of poetic introspection. For Gen z and Millenials, who value purpose and authenticity, this type of experiences is golden: it combats silent loneliness, generates memories with meaning beyond aesthetics, and can be easily scaled to any space. In a world where likes don’t soothe isolation, this mirror proposes a revolution: emotional hospitality.

Sources:

https://researchmgt.monash.edu/ws/portalfiles/portal/302757900/302050997_oa.pdf

Mirror Ritual Opens Melbourne’s New Science Gallery
Related Topics
  • emotional
  • GenZ
  • loneliness epidemic
  • mirrorritual
  • young millenials
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  1. José Bonich Castaño September 27, 2025, 21:20

    How cool is this "Seed"?

    Does it have future growth potential?

    A good hunt, Lucia! I specially liked the term “emotional validation”. Also the mirror is likely to be instagrammable whilst it has a high degree of meaningfulness behind. Its launch may demonstrate the impact that the loneliness epidemic has nowadays. Despite that all, this mirror could be a very good touch point for any hotel to impress its guests with a poetic accent. Congratulations!
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  2. Alexa Alarcón Arratia September 28, 2025, 05:11

    Personally, the idea of a mirror reading my emotions and turning them into poetry feels almost too intimate, like it knows something about me that I might not even realize myself. Still, it’s definitely an interesting concept, especially in the context of the loneliness epidemic and how Gen Z and Millennials are looking for more purpose and emotional connection. It may not be something I’d use myself, but it will be interesting to see how experiences like this evolve in the hospitality world. Nice job Lucia!
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  3. Science of the Time September 28, 2025, 08:14

    How cool is this "Seed"?

    Does it have future growth potential?

    You ar growing as a Cool hunter, Lucia. This is, till now, your most original blog. High WOW caliber, and ticking many of the trend boxes. From Touch Point, over Going Digital to fighting the Loneliness Epidemic and, more general, GenZ/YM. Well done thanks, Carl
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  4. Johanna Mau October 1, 2025, 16:44

    How cool is this "Seed"?

    Does it have future growth potential?

    It’s crazy what technology can do nowadays. But I believe it’s what people want: a WOW. This certainly is a WOW. Cool seed Lucia! Nice post
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