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  • 007 Understanding Yourself & Guests

Overcoming Perfectionism

  • October 1, 2025
  • Alexa Alarcón Arratia

I

HOW IT STARTED…

As a child, I was a perfectionist. If something didn’t turn out exactly the way I wanted, I would explode. Getting a “10” was never enough, I had to repeat it until it felt flawless. I remember asking my mom to quiz me ten times on the same term, even when I already knew it. And if I got it wrong even once, I would fall apart. I had no tolerance for mistakes, neither mine nor others’. Looking back, I realize I wasn’t competing with the world, I was competing with myself. And that was a battle I could never truly win, because I always searched for the flaw instead of celebrating the progress.

HOW IS IT GOING…

In recent months, I’ve realized that hospitality is similar. It’s not about being perfect. If everything were perfect, there would be no space for innovation, no room for change. What really matters is understanding that every guest is special, but their critiques should not break us down, instead, they are a window of opportunity to engage, to learn, and to serve better.

Like Carl said in class, we are the snowflake generation, quick to melt at any sign of pressure or criticism. By recognizing this in myself, I’ve started managing my emotions better and accepting change with more resilience. In the end, the best strategy to understand and engage with guests is not only about flawless service, but about emotional intelligence: transforming challenges into connection, and imperfections into meaningful moments of growth.

WHY IS THIS ACTIVITY COOL?

I truly enjoy this kind of activity: it helps me analyze why I take certain attitudes or hold certain prejudices, both with myself and with the guests I’ve served. I believe the first step to offering excellent hospitality starts with knowing ourselves and understanding ourselves.

Related Topics
  • hospitality
  • personal growth
Alexa Alarcón Arratia

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  1. Science of the Time October 1, 2025, 10:45

    Thanks for sharing. You ar exercising your travel through life – personal and professionally – with gusto and an intelligent view on how perfectionism holds you done. Appreciate the telling pics. You really fave made work form it. goo to now you.
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  2. Johanna Mau October 1, 2025, 16:22

    How cool is this "Seed"?

    Does it have future growth potential?

    Hi Alexa, I can see myself in what you have written about – I share a similar story: 100% was never enough. I am glad you „recovered“ from it because on the long run, perfectionism can really tear you apart. We are all humans and we are enough the way we are. Touching story and nicely written:)
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  3. Lucia Trelis Samper October 2, 2025, 07:14

    Hi Alexa, thank you for sharing this topic with us. I love your blog, and also how you’ve connected it to the hospitality industry. I think you’re right: perfection often leaves no room for growth, and I like how you emphasize that innovation comes from embracing imperfection. The way you connect your personal experience with the idea of ​​emotional intelligence in hospitality makes it very relatable and powerful. I also agree that feedback isn’t something to fear, but rather an opportunity to create better experiences for guests and ourselves. I find your reflection very authentic and inspiring!
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