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  • 001 Touch Points

EVA: Where Women Check In, Worries Check Out

  • September 30, 2025
  • Gourav Makam

WHAT IT IS?

When ITC Hotels, one of India’s most iconic luxury chains (founded in 1975 as part of ITC Limited, headquartered in Kolkata), decided to rewrite the rulebook of hospitality, they didn’t start with marble lobbies or chandeliers. They started with women.

Enter the EVA Floors exclusive hotel floors designed by women, for women. Entirely staffed by female associates, offering curated amenities, and built around privacy and safety, these spaces speak directly to the rising tide of solo women travellers.When ITC Hotels, one of India’s most iconic luxury chains (founded in 1975 as part of ITC Limited, headquartered in Kolkata), decided to rewrite the rulebook of hospitality, they didn’t start with marble lobbies or chandeliers. They started with women.

WHY IT´S COOL?

  • Safety with Style: Every detail whispers security without shouting it. Female-only staff, restricted floor access, and thoughtful location design turn peace of mind into a luxury.
  • Tailored Touchpoints: From curated grooming kits to perfect lighting for that last look in the mirror, EVA rooms elevate the “small things” into unforgettable experiences.
  • Empathy as a Brand Asset: EVA isn’t about pink wallpaper it’s about listening, anticipating, and delivering what matters most.
  • The Sanctuary Effect: The all-women staff and restricted access transform the floor into a true sanctuary. It’s a space where a woman can truly let her guard down after a long day of travel or business.
  • Service Micro-Targeting: ITC moved beyond a “one-size-fits-all” luxury model. They micro-targeted a high-value niche (the solo female business/leisure traveller) and created a hyper-relevant experience

WHY IT HAS FUTURE GROWTH POTENTIAL?

The Market Is Growing: According to global travel reports, solo female travel is one of the fastest-expanding niches. EVA taps directly into this surge.

Brand Differentiation: In a sea of copy-paste luxury hotels, EVA makes ITC Hotels memorable. That’s priceless in today’s attention economy. Imagine a major global chain offering “The Sentinel Suite” or “The Athena Wing” based on the EVA model. This provides a competitive edge in saturated markets.

Scalable Concept: From India to global markets, EVA can evolve spanning women-only lounges, digital concierge services, curated city guides, even wellness hubs.

Specialized Amenities & Partnerships: The concept opens the door for partnerships with women-focused brands globally from high-end athleisure to beauty and wellness products. The EVA floor becomes a premium testing ground for these collaborations, driving new revenue streams.

In a world where hotels compete on infinity pools and thread counts, ITC’s EVA proves that the coolest luxury is care. It’s safe. It’s smart. It’s sexy. And most importantly it’s the future.

EVA Floors: Not just a place to stay. A place to belong.

Reference:
https://eturbonews.com/itc-hotels-creates-floors-staffed-women-women-only/?utm_
https://economictimes.indiatimes.com/industry/services/hotels-/-restaurants/hotels-put-in-the-extra-yard-to-woo-women-business-travellers/articleshow/42481552.cms?utm_
https://www.hindustantimes.com/india/at-your-spl-service-hotels-to-women-guests/story-m0QhVy8y9eBCZ5EBOsTL0J.html?utm_
https://www.ttgasia.com/2015/02/10/ladies-friendly-eva-programme-extended-to-itc-grand-bharat/?utm_
https://www.tripadvisor.in/LocationPhotoDirectLink-g304551-d301777-i91377313-ITC_Maurya_a_Luxury_Collection_Hotel_New_Delhi-New_Delhi_National_Capital_.html

Gourav Makam

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  1. Science of the Time September 30, 2025, 17:29

    How cool is this "Seed"?

    Does it have future growth potential?

    Very good. Well-hunted (though stretching the definition of Touch Point a bit). Well-documented, lots of descriptive ‘why it is Cool’ details. Strong beginning. Makam. Carl
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  2. Pilar Peñalver Pumariño September 30, 2025, 18:14

    I wouldn’t hesitate to book a room on this floor. I think it’s a huge advantage and would definitely be a touchpoint that would attract my attention over other hotels when making a reservation.
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  3. Sebastian Duran Otaola September 30, 2025, 18:52

    Great concept for a hotel and also very informative. It’s interesting how solo travel for women is growing and I believe it’s important for people to feel comfortable outside of their home country. Good read
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  4. Sofia Flores Abrantes Prado September 30, 2025, 20:56

    How cool is this "Seed"?

    Does it have future growth potential?

    Hi Gourav, I found your article very empowering. The idea of creating hotel spaces focused on female guests’ comfort and safety is both thoughtful and innovative.
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  5. Sheima El Boutaybi September 30, 2025, 21:04

    How cool is this "Seed"?

    Does it have future growth potential?

    I love this idea! Such a thoughtful and empowering concept for solo women travellers. Safety, style, and tailored experiences, all in one.
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  6. George Stefan Poponet October 1, 2025, 22:05

    How cool is this "Seed"?

    Does it have future growth potential?

    Feeling safe in an accommodation unit is definitely one of the most important aspects, therefore this concept is a great one.
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  7. anamay shah October 1, 2025, 05:57

    How cool is this "Seed"?

    Does it have future growth potential?

    One of the best initiatives taken by ITC for all the women travelers.
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  8. Milana Moldovanov October 1, 2025, 06:27

    Such a thoughtful initiative! Creating spaces that prioritize safety and comfort for women travelers is a game-changer in the hospitality industry!
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  9. Luis Sanchez Ibarra October 1, 2025, 08:21

    How cool is this "Seed"?

    Does it have future growth potential?

    I like this a lot women building these communities create real strength between them, and in hospitality it’s genuinely powerful and helpful.
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  10. Camila Altieri October 1, 2025, 09:50

    Very cool, a place where women can be comfortable! Especially for the growing independence of women all around the world.
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