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Payments terms and Return Policy

Commercial Transparency • Secure Checkout • EU Consumer Rights

Payments Terms & Return Policy

Science of the Time is an international trend foresight and strategic innovation agency. We deliver curated intelligence, digital trend publications, academic booklets, and executive masterclasses. Below you will find our official terms of payment, accepted checkout methods, and customer refund guarantees.

Updated: October 2026 Chamber of Commerce: KvK 18055902 Currency: Euros (€ / EUR) refund@scienceofthetime.com
Quick Navigation Index
  • 1. Products & Services
  • 2. Payment Methods
  • 3. Currency & Pricing
  • 4. Invoicing & Due Dates
  • 5. Late Payment Policy
  • 6. Payment Confirmations
  • 7. Comprehensive Refund Policy
  • 8. Corporate Credentials & Contact
01

Payment Services & Products

Science of the Time operates as a strategic trend and innovation agency serving visionary leaders, academics, and creative organizations globally. Our commercial offerings include:

  • Digital Publications & Trend Reports: High-velocity research reports, trend dossiers, and thematic industry analyses.
  • Academic Booklets & Research Monographs: Curated deep-dives authored by leading futurists and academic faculty.
  • Executive Courses & Masterclasses: Interactive online learning programs, trend spotter certifications, and foresight workshops.
  • Strategic Consulting & Keynotes: Tailored trend presentations, executive consulting packages, and organizational innovation roadmaps.
02

Accepted Payment Methods

To ensure maximum convenience, security, and institutional accessibility, we support an extensive multi-channel payment gateway powered by certified European payment service providers:

  • iDEAL: Direct, instant online banking across all major Dutch financial institutions.
  • Credit & Debit Cards: Visa, MasterCard, American Express, and Maestro with 3D Secure verification.
  • Klarna Flexible Solutions: Klarna Pay Later, Klarna Slice It, and Klarna Pay Now.
  • in3 Installments: Spread payment across 3 equal monthly installments with 0% interest and no BKR registration.
  • European Direct Banking: Bancontact (Belgium), SOFORT Banking (Germany/Austria), Giropay (Germany), EPS (Austria), KBC/CBC Payment Button, Belfius Direct Net, and Przelewy24 (Poland).
  • SEPA Bank Transfer & Direct Debit: Eurozone-wide bank wire transfers and automated direct debits for corporate invoices.
03

Transaction Currency & Pricing

All transactions, invoices, and checkout totals are denominated and conducted strictly in Euros (€ / EUR). For international clients transacting with non-Euro credit cards or accounts, exchange rates and currency conversion fees are determined by your issuing bank or card provider.

Applicable value-added tax (VAT / BTW) is calculated and displayed transparently prior to checkout completion based on statutory European Union tax regulations and client jurisdiction.

04

Invoicing & Payment Due Dates

For corporate clients, academic institutions, and enterprise consulting agreements billed via invoice:

  • Standard Terms: Invoices are payable within 14 calendar days of the official invoice date, unless explicitly agreed otherwise in a signed master services agreement.
  • Digital Orders: Digital report downloads and online course enrollments purchased through our online checkout require immediate settlement at the point of sale.
05

Late Payment Policy

Prompt settlement ensures uninterrupted access to research streams and scheduled consulting deliverables. In the event payment is not received within the designated 14-day window:

  • A statutory late payment fee of 2% per month (or the maximum allowed by Dutch commercial law) will accrue on all overdue balances.
  • Science of the Time reserves the right to temporarily suspend digital platform access, scheduled briefings, or milestone consulting deliverables until outstanding balances are cleared.
06

Payment Confirmation & Receipts

Immediately upon receipt and validation of your payment, an automated confirmation is dispatched to your registered email address. This message includes:

  • A comprehensive VAT-compliant invoice and receipt in downloadable PDF format.
  • Direct digital access credentials or instant download links for purchased publications.
  • Order reference ID and dedicated contact details for institutional billing inquiries.
07

Comprehensive Return & Refund Policy

At Science of the Time, we take immense pride in the intellectual rigour and foresight quality of our work. If you are not fully satisfied with your purchase, we provide clear, fair refund protections tailored to each product category:

Digital Publications & Online Courses (7-Day Review Window) If you have purchased a digital product (e-book, trend monograph, or online course access), you may request a refund within 7 calendar days of purchase. Please contact us via email stating your order number and the reason for your request. Our team will review your inquiry promptly and process the refund when deemed appropriate.
Physical Publications & Booklets (30-Day Guarantee) If you receive a physical book, report, or printed booklet that is defective or damaged during transit, you may request a refund or replacement within 30 calendar days of delivery. Contact our team with photo verification and order details. Upon receipt and inspection, a full refund will be credited to your original payment method.
Executive Consulting, Masterclasses & Keynotes (48-Hour Window) For scheduled professional services, executive consultations, or coaching packages, refund requests must be submitted within 48 hours of purchase, provided that the preparatory work or service delivery has not commenced.

General Conditions & Exclusions:

  • Science of the Time reserves the right to decline refund requests that exhibit patterns of fraudulent activity, abusive consumption of intellectual property, or repeated refunds.
  • We cannot issue refunds for products, software, or event registrations purchased through independent third-party vendors or external affiliate platforms.
  • Expedited physical shipping and courier handling fees are non-refundable.
Dutch Commercial Register Credentials

Official Corporate & Refund Inquiries

For invoice settlement, billing support, or refund submissions, reach out directly to our executive administration:

Company NameScience of the Time
Chamber of Commerce (KvK)18055902
Registered OfficeHeuvelring 166, 5038CL Tilburg, The Netherlands
Executive DirectorRahim Ennassiri • +31 6 14328777
Refund Deskrefund@scienceofthetime.com
Billing & General Supportinfo@scienceofthetime.com
Contact Refund Desk Executive Portal
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