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Posts by tag

Touchpoint

2 posts
  • All generations
  • Asia – other
  • Emotional Intelligence (empathy)
  • Experience Economy
  • Hotels
  • LUXURY
  • Touch Points

Sensory Hospitality: When Scent Becomes the Ultimate Touchpoint

  • July 31, 2026
  • Sofia Flores Abrantes Prado
What Is It? Hospitality doesn’t always need futuristic technology to create unforgettable experiences. Sometimes, the most powerful innovations are grounded in something as simple as scent. The Westin Tokyo, part…
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  • Touch Points

WHAT WOULD YOUR FUTURE SELF SAY

  • January 14, 2022
  • Florencia Micaela Rola Almada
WHAT IT IS? Located in the quiet Yongsan District, Seoul, ‘The Space Filled With You’, which opened in 2016, offers a peaceful atmosphere and a great view of the Namsan…
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