Emotional Intelligence (empathy)
19 posts
Emotional Intelligence
Skipping Housekeeping, Growing Forests: How Hotels for Trees Turns Choice into Impact
What Is It? Founded in May 2021, Hotels for Trees is a non-profit initiative that helps the hospitality industry reduce its environmental footprint through a simple but powerful exchange. Instead…
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Celebrating the Dive: How Small Rituals Create Big Loyalty
What Is It? When visiting Blue Water Dive Resort in Hurghada, Egypt, most guests expect crystal-clear water, coral reefs, and marine life. What many do not expect is a ritual…
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A Hotel That Employs Care: Inside Hamburg’s Stadthaushotel
What Is It? Living in Hamburg means being surrounded by innovation, but few places embody it as quietly and powerfully as Stadthaushotel Hamburg. Tucked into the city, this small hotel…
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Would You Go on a Coffee Date with a Robot?
What Is It? At the heart of Suzukagawa’s shopping complex, the LOVOT Café offers a rare hospitality concept where your companion might not be human. Located in LAZONA Kawasaki Plaza…
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The Mirror That Heals: Emotional Rituals in Hospitality
Mirror Ritual is an interactive installation developed at Monash University in 2020 by Nina Rajcic and Jon McCormack. It combines AI and machine learning to read your facial expression and…
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In Memoriam
What is it? In Memoriam is a two-part home system designed by Ony Yan. Its purpose is to detect a death in a house where someone lives alone. Then it…
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LUXURY BRAND VALENTINO X WE’RE NOT REALLY STRANGERS
WHAT IT IS? After the challenges of the virus, the necessity of human connection has become very apparent. For this reason luxury fashion brand ‘Valentino’ has decided to host a cocktail…
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SEROTONIN EATERY
WHAT IT IS? Studies show that what you eat, directly affects the structure and function of your brain and ultimately, your mood. This is because of serotonin. Serotonin is a neurotransmitter…
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WORRIES DIMINISH WHEN YOU SHARE THEM
WHAT IT IS? You have probably heard of ‘PenPal’, but what about a ‘WorryPal?’ It is a small box containing a person’s major concerns. You start by writing down your concerns,…
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